Privacy Policy

Last updated: 2026

TWS – Total Works Supply (“TWS”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you interact with our website or contact us for business purposes.

1. Information We Collect

We may collect the following types of information:

• Name, company name, job title
• Email address and phone number
• Information submitted via contact or RFP forms
• Basic website usage data (such as page visits and browser type)

2. How We Use Your Information

We use collected information solely for legitimate business purposes, including to:

• Respond to inquiries and quotation requests
• Provide procurement and product information
• Improve website functionality and performance
• Meet legal or regulatory obligations

We do not sell, rent, or trade personal information.

3. Data Sharing

Personal data may be shared only when necessary and limited to:

• Internal teams handling procurement or logistics
• Service providers supporting delivery, compliance, or IT systems
• Regulatory authorities where legally required

All data sharing is conducted in accordance with applicable laws and business requirements.

4. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

5. Data Retention

Personal information is retained only for as long as necessary to fulfil business, legal, or regulatory requirements.

6. Your Rights

You may request access to, correction of, or deletion of your personal data, subject to applicable laws. Requests can be submitted by contacting us at the email address below.

7. Contact

For privacy-related questions or requests, please contact:

Email: info@totalworkssupply.ae